Frequently asked questions

Q: How do I know my order will be secure?

A: Review our complete Security and Privacy Policy which is available on

Q: How do I save items in my shopping cart?

A: Not ready to checkout but don’t want to lose the items in your shopping cart? If you are a registered customer, you can save your shopping cart and return later to check out.

To save your shopping cart, simply sign-in to your account or create an account anytime during the shopping session. Before you leave, click sign-out and you will be asked if you would like to save items in your shopping cart. would not guarantee the pricing or inventory of items left in your shopping cart. Nevertheless items in your shopping cart can only be saved for 48hrs (2 days.)

Q: How do I make a change to my shopping cart?

A: If you change your mind at anytime during shopping on, you can easily make the following modifications.

I. Change the color, size or quantity of an item by clicking on the Remove button in your shopping cart content page.

II. Change your shipping address.

Q: I am not ready to begin checkout. How do I view more items?

A: Simply click the Continue Shopping button located at the bottom of your shopping cart to take you to the last category you viewed.

Q: What is the difference between checking out as returning customer versus an unregistered customer?

A: The primary differences are that our registered customers can breeze through checkout faster and have access to personalised special features in My Account.

WHEN YOU BEGIN CHECKOUT, you have two choices.

(i) Unregistered checkout: You can shop at as an unregistered anonymous customer and proceed through our regular checkout process without saving any of your personal information at Towards the end of the checkout, you will be given the opportunity to save your personal information and create an account. This is, of course entirely up to you. Should you choose not to create an account, you can proceed through the checkout process anonymously.

(ii) Returning checkout: If you have created an account at, you are already registered as a customer. Checkout as a registered customer and your personal info will be at your finger tips for superfast checkout.

SIGN-UP FOR SALES ALERT: Just provide your email address and we will deliver sales updates directly to your inbox.

ORDER HISTORY: Use the easy, central access of My Account to check the status of your current and past orders.

As a registered customer you will also be entitled to shopping coupons and special discounts.