Return Policy

Our Return Policy

Egole selects the highest quality Merchandise for our Members and stands behind the products we sell? If you are not completely satisfied with your purchase, you are entitled to a return or exchange, if available.

Non-Returnable Items:

  • Bulk orders*
  • Gift Cards
  • Items with gas, oil or fuel added
  • Furniture
  • Groceries
  • Opened CDs, DVDs, computer software and video games
  • Products under a manufacturer’s warranty which have service center only restrictions and are not operating properly must be repaired according to the procedures/repair centers specified in the User Manual, and may not be returned to Egole Store

If you have ordered one of these non-returnable items, please inspect the item carefully and if possible, refuse delivery of incorrect or damaged products. Once the item has been accepted it will be deemed to be the correct item and in good working condition. Any issues that arise after the item is signed for must be resolved through the manufacturer’s warranty.